What to Expect at a Veterinary Appointment
Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.
Aim to arrive 10 minutes early to fill out our New Patient Form, or save time by completing the New Patient Form online in advance.
Meet Your Veterinarian
A member of our team will review your animal's history, discuss their health issues, and answer any questions you may have.
Examination, Diagnosis & Treatment
Following the examination, we will provide you with a diagnosis and treatment options. Your vet will work with you to determine the best treatment for your animal.
Afterwards, we will create a detailed report of our diagnosis, the discussion we had with you, and your animal's treatment plan. This information will be on hand for whenever you need it.
Our Pet Care Philosophy
At Holland Veterinary Hospitals we proudly serve pet owners and farmers from across Hattiesburg and Wiggins. We are dedicated to providing state-of-the-art veterinary services to you and your animals with care and compassion at a reasonable price.
We are passionate about preventative care, client education, and providing comprehensive emergency and reproductive care to Hattiesburg and Wiggins pets and large animals.
If you are new to our veterinary clinics, you are bound to have questions.
To learn more about our office policies, payment options, and appointment booking, please take a few moments to read through the answers below to our hospital's most frequently asked questions.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet or large animal. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Are there payment plans available for my pet’s care?
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
- Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- Should I call ahead to book an appointment?
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment for any reason, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
- What types of animals do you treat?
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- Do you offer veterinary services for large animals on-farm?
Yes! Our vets have specially equipped vehicles that give them the tools they need to provide your horses or cattle with the emergency, preventive, reproductive, or medical care they need, right at your location.
- What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Pet Owner Resources
Here are some helpful links for your animal companion's health.